Privacy Policy

TargetCLB is the public operator and trading name for this service. We operate from India. This policy covers the TargetCLB website and practice platform.

TargetCLB is a CELPIP practice tool, not an official CELPIP assessment. TargetCLB AI feedback is for practice only and does not guarantee a CELPIP score, immigration result, or other outcome.

We may process account and profile data; saved attempts and answers; transcripts; structured TargetCLB AI reviews; scores; pass and access state; support correspondence; and limited security and diagnostic data. If you sign in with Google, Google shares your name, email address, profile picture and Google account ID with us.

Unfinished untimed Writing, Reading and Listening practice stores your text, selected answers and position in this browser. Drafts are separated by account or guest session and do not sync across devices. You can resume for 30 days after the last save. Clearing browser data removes drafts. Expired draft data may remain in browser storage until replaced or cleared; expiry does not automatically delete it.

Speaking recordings are handled narrowly: successful Speaking audio is deleted after verified scoring. Failed or incomplete audio expires within 24 hours. The transcript, structured review, score, and audit metadata may remain with the attempt.

If you record Speaking as a guest, the audio is stored privately and scored only after you create an account or sign in on the same browser. Audio not added to an account within 24 hours is deleted. Speaking audio is not copied into our backups.

We use information to provide practice features, save progress, generate requested feedback, administer accounts and passes, answer support requests, keep the service secure, and understand and fix technical problems.

We do not sell personal information. We share information only as needed to operate TargetCLB, comply with law, or protect users and the service.

Dodo Payments is our Merchant of Record and handles checkout, payments, applicable sales taxes, receipts, and refunds under its own role and privacy policy.

Vercel hosts the app. Supabase provides authentication, database services, and private storage. TargetCLB AI powers practice feedback and related media processing through contracted service providers. Sentry provides privacy-scrubbed diagnostics and observability. PostHog provides product analytics and session recordings while analytics cookies are on. Whatever your cookie choice, PostHog also receives account events (sign-up, first completed practice, AI review requests and results, and purchases) under your account ID; they contain no answers, recordings or email address. Cloudflare Turnstile checks the sign-in, sign-up and password-reset forms for automated abuse. An email provider sends account emails such as confirmations and password resets. Google Drive stores our weekly backups of the database and stored files. These providers process information on TargetCLB's behalf only as needed to provide their services to us.

Our database and file storage are in India. Backups and our providers' processing may be in other countries, including the United States.

Essential cookies and browser storage keep you signed in, protect your account, and save unfinished practice in this browser. The service needs them to work, so they are always on.

Analytics cookies are optional. While they are on, PostHog stores an identifier and records how pages are used, including session recordings with typed text masked, so we can find and fix problems. If you turn them off, PostHog counts visits without cookies or a stored identifier. Vercel Analytics measures page views without cookies.

Session recordings cover the pricing page and the pages where you practise and review, such as tests, results, your dashboard and settings. Other public pages are not recorded, and recordings never include sign-in pages or checkout, which our payment provider hosts. Your email address and the answers you write or speak are hidden in recordings. While analytics cookies are on, the pricing page may also ask one optional question about why you didn't buy. Your answer is sent to PostHog with your visit and is used only to improve TargetCLB.

In the EU, the UK, Switzerland and Quebec we ask before turning analytics cookies on. Elsewhere they are on until you turn them off. You can change your choice at any time with Cookie settings in the site footer.

We advertise TargetCLB on platforms such as Google Search. When you arrive from an ad, the link carries campaign tags and the platform's click identifier (for example Google's gclid), and our analytics records them with your visit so we can tell which ads work. If you allow analytics and then sign up with your email, we also keep these tags with your account, so we can count which ads lead to sign-ups even when you confirm your email in another browser.

We don't use advertising cookies, tracking pixels or remarketing, and we don't send your information to advertising platforms. If that changes, we will update this policy before it does.

TargetCLB sends study reminders only if you ask for them, by ticking the box when you sign up or turning on Study reminders in Settings. Today that is one email, about a day after you confirm your account, with your latest score, one suggested next test and the free AI reviews you have left. Our email provider sends it.

We keep a record of your choice: the wording you agreed to, when, and whether you chose it at sign-up or in Settings. You can withdraw at any time with the unsubscribe link in the email or the switch in Settings, and we stop at once. Account emails, such as confirmations and password resets, are separate and still arrive. Reminders come from TargetCLB, support@targetclb.com, 3A UV Apt, Maninagar E, Ahmedabad 380008, India.

You can contact us to ask about your personal information, request access or correction, or make a privacy or grievance request. We may need to verify your identity before responding. We retain information only for as long as reasonably needed for the purposes above, legal obligations, dispute handling, and security.

We may update this policy when our practices or legal requirements change. Material updates will be posted here with a revised effective date. For customer support, privacy requests, or grievances, email support@targetclb.com.