Privacy Policy

TargetCLB is the public operator and trading name for this service. We operate from India. This policy covers the TargetCLB website and practice platform.

TargetCLB is a CELPIP practice tool, not an official CELPIP assessment. AI feedback is for practice only and does not guarantee a CELPIP score, immigration result, or other outcome.

We may process account and profile data; saved attempts and answers; transcripts; structured AI reviews; scores; subscription and entitlement state; support correspondence; and limited security and diagnostic data.

Speaking recordings are handled narrowly: successful Speaking audio is deleted after verified scoring. Failed or incomplete audio expires within 24 hours. The transcript, structured review, score, and audit metadata may remain with the attempt.

We use information to provide practice features, save progress, generate requested feedback, administer accounts and subscriptions, answer support requests, keep the service secure, and understand and fix technical problems.

We do not sell personal information. We share information only as needed to operate TargetCLB, comply with law, or protect users and the service.

Paddle is our Merchant of Record, not a provider that processes information only on TargetCLB's behalf. It handles checkout, payments, subscriptions, applicable sales taxes, receipts, cancellations, and refunds under its own role and policies.

Vercel hosts the app. Supabase provides authentication, database services, and private storage. OpenAI and Google Gemini provide bounded AI and media capabilities used for practice feedback. Sentry provides privacy-scrubbed diagnostics and observability. These providers process information on TargetCLB's behalf only as needed to provide their services to us.

You can contact us to ask about your personal information, request access or correction, or make a privacy or grievance request. We may need to verify your identity before responding. We retain information only for as long as reasonably needed for the purposes above, legal obligations, dispute handling, and security.

We may update this policy when our practices or legal requirements change. Material updates will be posted here with a revised effective date. For customer support, privacy requests, or grievances, email support@targetclb.com.