Refund Policy

We offer a voluntary full refund within seven calendar days of your first subscription payment. This offer is available once per customer and has no usage cap during that seven-day period.

To request it, email support@targetclb.com from the email linked to your TargetCLB account and include the payment or receipt details if available.

Renewals and unused time are otherwise non-refundable, subject to mandatory law and Paddle's buyer policies. We may refuse a refund request involving fraud, abuse, or misuse.

TargetCLB does not guarantee a CELPIP score or immigration outcome. A practice result or lack of a desired result does not create additional refund eligibility.

You can cancel to stop future renewal. Cancellation normally leaves your access active through the current paid period.

Eligible refunds are processed through Paddle to the original payment method. Paddle, as Merchant of Record, handles checkout, payments, subscriptions, applicable sales taxes, receipts, cancellations, and refunds.